decision making – Blog

May 22, 2026

When should a business error trigger an operational change? (diagnostic error logs)

So, you F’d up. Or someone on your team did. What’s your next step, the one that helps you figure out if this should trigger an operational change?

Data Strategy/Processes & Productivity

November 1, 2021

Analysis paralysis and the myths of being data driven and successful

Do you ever overthink or overanalyze to the point where you stop making decisions and taking action? Where you’re afraid that the choice you’re about to make isn’t the “best choice“, so you wait it out a little more, and maybe research a little more, and maybe gather together more data … just so you can be “sure“? That’s called analysis paralysis....

Data Strategy

June 1, 2021

How to design dashboards for data insights for business decisions

You want data insights at a glance, but it’s hard to digest and process a large volume of data, and you’re creating and collecting more data all of the time. You’re suffering from DRIP: you’re data rich but information poor. To get information, you turn to dashboards, but, if you don’t design them correctly, you can become dashboard rich but information...

Data Strategy

May 1, 2021

3 ways to use surveys to quickly figure out your next step when you don’t know what to do

How do you choose your next step? You’d like to do more of what’s working, but sometimes you’re not sure what parts of what you’re doing are working, or whether that pivot you’re considering might resonate with your target market, so you’re not sure what you should do more of or where to focus your efforts. In this post, I...

Data Strategy

March 1, 2021

Choosing the right visualization: A diversity, equity, and inclusion example

It’s frequently the case that we don’t just need to wrangle and analyze the data. We also need to communicate the findings of the analysis so that we can figure out what to do next. This is where choosing the right visualization comes in. In this post, I discuss how different visualization choices – in particular, a pie chart, a...

Data Strategy

Tag: decision making

When should a business error trigger an operational change? (diagnostic error logs)

Analysis paralysis and the myths of being data driven and successful

How to design dashboards for data insights for business decisions

3 ways to use surveys to quickly figure out your next step when you don’t know what to do

Choosing the right visualization: A diversity, equity, and inclusion example