April 16, 2026 Using Ask Studio to Generate YouTube Content Ideas for Your Business There’s a timeless question in content marketing: how do you generate new ideas? YouTube’s Ask Studio could help. Categories Processes & Productivity/Strategic Alignment/Tech Stack
April 9, 2026 Closing your business? What to do with your website, domain, and email You need a wind-down plan that includes your website, domain, and email (i.e., parts of your business’ tech stack) so that you don’t remove vital business infrastructure before you’re ready. Categories Strategic Alignment/Tech Stack
February 1, 2022 How information flows through a mail merge document There are three files involved in the mail merge process: the Data Source, the Mail Merge Template, and the Review Document (which is sometimes called a merge document). In this post, I’m going to explain each one, covering where they come from, what role they play in the process and how they’re related to each other, and, finally, when it’s... Categories Tech Stack/Training
October 25, 2020 Accessible PDFs: Good for humans, good for automation If you’ve ever been to a workshop on accessibility – maybe you’re a professor that needs to create accessible materials for students, maybe you’re a business that needs to post accessible documents on your website or provide accessible documents internally – you’ve heard what sounds like a tired cliché: what’s good for people with disabilities is good for everyone. As... Categories Data Strategy/Tech Stack
July 31, 2019 Don’t Be Caught Out by These 6 Hidden Software Costs The upfront cost of new software tends to be perceived as rather obvious. There’s the money you spend on the actual software purchase (if any) and the money you spend on any required hardware (if any). Folks frequently overlook at least six additional cost considerations that can impact both your future budget and your productivity. #1: Hidden Upfront Cost: User... Categories Tech Stack
May 31, 2019 How to Find the Best App Ever People frequently ask me questions like, “What’s the best app for X?” That ‘X’ could mean the “best” CRM, the “best” photo management app, etc. It’s a good question, because there are a plethora of apps out on the market, some free and some not, some lackluster and some brilliant. So, how do you find the best app for a... Categories Processes & Productivity/Tech Stack
January 17, 2019 Sluggish Applications: Is it a Software or Hardware problem? There’s a fine line between software and hardware, and it can difficult to tell which one is causing your computer’s sluggish behavior. In this post, I present two case studies in which one was being blamed but the other was the cause. Redesigning Sluggish Excel Files TL;DR? Sometimes you need to rethink how you’re using the resources already at your... Categories Tech Stack
December 7, 2018 Templates, Audit Trails, and Client Confidentiality A few months ago, I was the client of another business person. At the close of our business, this person sent me a standard business letter (i.e., date, name/address, subject, salutation, body) with the intent of summing up the transaction. A quick review of this letter made obvious that the business person had opened a previous client’s letter with the... Categories Processes & Productivity/Tech Stack
April 4, 2017 What the pour over can teach us about our software choices TL;DR? It’s easy to feel left behind by new jargon and new technologies. It’s also easy to get distracted by Shiny Object Syndrome. Choosing software for your business shouldn’t be determined by either of those things. When faced with something new, there’s a 5 phase process we typically go through. The first phase is largely emotional. Phases 2 through 5... Categories Tech Stack
